How to Communicate with a Get-it-Right Person

Meet Chloe. Chloe is a thinker. She understands the value of solid preparation. For example, Chloe writes her to-do list at the end of each day so that she is organized for the following day. She sometimes reviews her to-do list in the morning to make she didn’t miss anything. She wants to get it

How to Communicate with a Get-Appreciated Person

Meet Nancy. Nancy likes excitement. She loves to spend time chit-chatting with coworkers and is highly energetic. Although she can appear disorganized sometimes, she thrives on variety and spontaneity. Sometimes others get frustrated with her because she wants to spend more time thinking up ideas rather than executing them. If you asked Nancy’s coworkers what

How to Communicate with a Get-Along Person

Meet Jennifer. Jennifer is a really friendly, likeable person. She’s the first person to check in on her coworkers just to see how they are doing. In meetings she is agreeable (except when she takes her frustrations “off-line” and vents to people who are not on her team). Everyone likes Jennifer. If you asked those

  • Professional woman with serious look on her face

How to Communicate With a Get-it-Done Person

Meet Kelly. Kelly likes results. When Kelly arrives at work she gets right to business. People who work with her think she is a little cold and intimidating. She sees herself as efficient. Kelly rarely chit chats with co-workers because she thinks it is a waste of valuable time. Sometimes her team gets frustrated when

Are You Making Your Team Crazy?

Last week I worked with a group of 28 professionals to help them discover how they might be making their coworkers crazy and how to stop it! The topic was better interpersonal communication. It has been one of my most favorite skills to help leaders and their teams learn for the past 27 years because

Why ‘Be Humble Day’ Doesn’t Work

Today, February 22, was Be Humble Day. I like it, but I also don’t like it. I appreciate the sentiment of not boasting and letting your actions do all the speaking. Generally, I think humility is an attractive trait. But in the workplace, keeping your successes and talents to yourself will hold you back. When

How to Inspire More

Are others rolling their eyes when you talk? Do you find people are avoiding you? Ignoring you? Feeling like people don’t love working with you? If yes, you might be the wrong kind of infectious! Help is here. Gallup released an article at the end of January with the 7 People Management Skills You Need

2 Ways to Boost Employee Engagement

Employees need more. Before you say, “There isn’t money in the budget” “We’re all expected to do more with less right now” “I’m too busy” let me ask you this – what will it get you? At best, you will get unhappy + unproductive = disengaged employees. If you are concerned about employee engagement, you

HOW TO BUILD MORE TRUST

Should it be shocking that I’ve talked with 4 people recently who were onboarded during COVID and still don’t really know their coworkers? They don’t like it and neither do I. Trust promotes loyalty, creativity, and innovation. But how can trust be built if employees aren’t given time to build connection with each other? Last

WHY WE DISTRUST LEADERS

Bad communication. There. I said it. I know there are other reasons we don’t trust leaders, but as a communication expert, bad communication is something I hear employees complain about over and over. Sporadic and non-transparent communication leads to employees feeling devalued and negative because the human brain is prone to catastrophic thinking. On a