learning and development

Seriously, get a sense of humor! Or do you have one already?

I’m serious, get a sense of humor for goodness sake! – Good-Humored G Factor About 5 years ago I was invited to speak to a group of over 100 people in job transition and boy was it ever a situation requiring good humor. If you have ever been in “transition,” you know it is a

Can a little “thank you” make a BIG difference?

A little "thank you" for a BIG difference - Gratitude G Factor It seems so simple. Two words. 1-2 seconds to do it. A short little phrase. Can it really make that big of a difference? Yes, expressing a little "thank you" can make a BIG difference. "First, gratitude has been credited as an influencer

5 Reasons Email is NOT the Answer

Some of us can remember life before email.  And others can’t remember, or possibly imagine, life without email. Has our use of email gone too far? Perhaps it has. Are we too dependent on email? Perhaps we are. Recently, I received an email asking me if I was willing to write a letter of recommendation.

The Story and Communication Style of the Expressive

Don't stop at the video ... keep reading for Expressive Tips. Meet Nancy. Nancy likes excitement. She loves to spend time chit-chatting with coworkers and is known for being highly energetic. When Nancy arrives at work it takes a little time for her to focus on the tasks of the day. Others she works with

The Story and Communication Style of the Driver

DON’T STOP AT THE VIDEO … KEEP READING FOR DRIVER TIPS. Meet Davide. Davide likes results. He infrequently spends time chit-chatting with co-workers, because he thinks it is a waste of valuable time. When Davide arrives at work he gets right to business – don’t get in his way. Others he works with tend to

The Story and Communication Style of the Analytical

DON'T STOP AT THE VIDEO ... KEEP READING FOR TIPS. Meet Marissa. Marissa is a thinker.  She is the type of person who understands the value of good, solid preparation.  For example, Marissa shuts her office door and doesn’t leave work until her to-do list for the next day is complete and ready to go.

The Story and Style of an Amiable

DON'T STOP AT THE VIDEO ... KEEP READING FOR TIPS. Meet Jeff. Jeff is liked by his coworkers and is a really friendly guy. He’s the type of person who stops by his coworker’s cubicles, on his way to the breakroom, just to ask if they’d like a cup of coffee. The team really depends

Don’t be a conversation jerk!

5 Tips to exit a conversation without being a jerk. Okay, so you’re in a conversation and it’s time to exit.  The conversation has lived its life, you have work to get back to, there is someone else you’d like to talk to, etc. Regardless of the situation, how can you exit without coming off

Are you a bad conversationalist?

Bad conversationalist or good conversationalist? Over and over again on Saturday night my honey Rick and I found ourselves in situations feeling awkward and struggling to connect with other people. This is not usually the case for me! I love people and getting to know them. However, talking with people Saturday night was like driving

Your Bad Attitude Makes Bad Communication

Bad attitude? Last week I finished a book titled The Noticer, by Andy Andrews.  It’s a great story about a mysterious man named Jones (“not Mr. Jones, just Jones” as he repeatedly explains to others).  Jones has an uncanny habit of showing up unexpectedly in the lives of people who have never met him.  Upon