Don't stop at the video ... keep reading for Expressive Tips. Meet Nancy. Nancy likes excitement. She loves to spend time chit-chatting with coworkers and is known for being highly energetic. When Nancy arrives at work it takes a little time for her to focus on the tasks of the day. Others she works with
DON'T STOP AT THE VIDEO ... KEEP READING FOR TIPS. Meet Marissa. Marissa is a thinker. She is the type of person who understands the value of good, solid preparation. For example, Marissa shuts her office door and doesn’t leave work until her to-do list for the next day is complete and ready to go.
DON'T STOP AT THE VIDEO ... KEEP READING FOR TIPS. Meet Jeff. Jeff is liked by his coworkers and is a really friendly guy. He’s the type of person who stops by his coworker’s cubicles, on his way to the breakroom, just to ask if they’d like a cup of coffee. The team really depends
Conversations that are awkward ... ugh! If you’ve checked out my blog the past two weeks, you’ve learned the importance of being a good conversationalist and 5 ways to start a conversation. So, let’s keep the conversation going about, well, conversations! Speaking of “keeping conservation going,” here are 5 tips. Watch the video and then keep
Are your conversations weird? Awkward? Uncomfortable? Do you hide in the corner at social events waiting for others to approach you? Not sure what to say or how to get started? No worries. You are not alone. Many people find themselves in work and social situations where they just don’t know what to say. To
Show me you care with your words! Like many people, we went out to eat Easter Sunday. We were surprised and disappointed the menu was different than the one we had seen on line. Normally, we wouldn’t care so much; however, three out of the four of us in our group were on day 7
Why use $50 words when $5 words will do? For example, let’s say I have this to communicate: My colleague made himself the cynosure of the meeting when he pontificated about how parsimonious his department was with their budget. Frankly, listening to him was like listening to a cacophony of screaming children. What? For real?
The Power of I. This past week I was facilitating a customer service class and we were practicing The Power of I. In other words, learning about the benefits of using I language versus YOU language. It's a communication tip that holds a lot of power and here are a few reasons why. It is
My tip this week my tip is SAY WHAT YOU MEAN. What’s that you say? Copyright Jesus' Gorritti. Used with permission. Perhaps the question above conjures a video in your head of being at a high school game of some kind of sport and hearing cheerleaders call out “Let me hear your [insert
A phone communication ban? What?!? How challenged would you feel if phone communication was banned for 24 hours? No texting. Zero calls. Nada voice mails. Social media via your smart phone = nope. Would you twitch? Feel poorly accessorized? Perhaps feel lost? Maybe even naked? I know this week's tip is a real challenge