Communication is extremely difficult right now. Honestly, the word difficult fails to capture the charged emotions being expressed following the murder* of George Floyd by a Minneapolis police officer. I am seeing, hearing, and experiencing interaction after interaction filled with blame, finger-pointing, name calling, accusations, and assumptions. There are people who want to be heard. They
How do I communicate with an introvert? This is a question I’ve been frequently asked the past couple of weeks. I’m hearing others talk about it to. And as an extrovert, I think it is a most interesting question and worth exploring. If you do too, read on! Often the difference between introverts and extroverts
Don't stop at the video ... keep reading for Expressive Tips. Meet Nancy. Nancy likes excitement. She loves to spend time chit-chatting with coworkers and is known for being highly energetic. When Nancy arrives at work it takes a little time for her to focus on the tasks of the day. Others she works with
DON'T STOP AT THE VIDEO ... KEEP READING FOR TIPS. Meet Marissa. Marissa is a thinker. She is the type of person who understands the value of good, solid preparation. For example, Marissa shuts her office door and doesn’t leave work until her to-do list for the next day is complete and ready to go.
DON'T STOP AT THE VIDEO ... KEEP READING FOR TIPS. Meet Jeff. Jeff is liked by his coworkers and is a really friendly guy. He’s the type of person who stops by his coworker’s cubicles, on his way to the breakroom, just to ask if they’d like a cup of coffee. The team really depends
Conversations that are awkward ... ugh! If you’ve checked out my blog the past two weeks, you’ve learned the importance of being a good conversationalist and 5 ways to start a conversation. So, let’s keep the conversation going about, well, conversations! Speaking of “keeping conservation going,” here are 5 tips. Watch the video and then keep
Are your conversations weird? Awkward? Uncomfortable? Do you hide in the corner at social events waiting for others to approach you? Not sure what to say or how to get started? No worries. You are not alone. Many people find themselves in work and social situations where they just don’t know what to say. To
Show me you care with your words! Like many people, we went out to eat Easter Sunday. We were surprised and disappointed the menu was different than the one we had seen on line. Normally, we wouldn’t care so much; however, three out of the four of us in our group were on day 7
Why use $50 words when $5 words will do? For example, let’s say I have this to communicate: My colleague made himself the cynosure of the meeting when he pontificated about how parsimonious his department was with their budget. Frankly, listening to him was like listening to a cacophony of screaming children. What? For real?
The Power of I. This past week I was facilitating a customer service class and we were practicing The Power of I. In other words, learning about the benefits of using I language versus YOU language. It's a communication tip that holds a lot of power and here are a few reasons why. It is
