training and development

Seriously, get a sense of humor! Or do you have one already?

I’m serious, get a sense of humor for goodness sake! – Good-Humored G Factor About 5 years ago I was invited to speak to a group of over 100 people in job transition and boy was it ever a situation requiring good humor. If you have ever been in “transition,” you know it is a

Can a little “thank you” make a BIG difference?

A little "thank you" for a BIG difference - Gratitude G Factor It seems so simple. Two words. 1-2 seconds to do it. A short little phrase. Can it really make that big of a difference? Yes, expressing a little "thank you" can make a BIG difference. "First, gratitude has been credited as an influencer

5 Reasons Email is NOT the Answer

Some of us can remember life before email.  And others can’t remember, or possibly imagine, life without email. Has our use of email gone too far? Perhaps it has. Are we too dependent on email? Perhaps we are. Recently, I received an email asking me if I was willing to write a letter of recommendation.

The Story and Communication Style of the Driver

DON’T STOP AT THE VIDEO … KEEP READING FOR DRIVER TIPS. Meet Davide. Davide likes results. He infrequently spends time chit-chatting with co-workers, because he thinks it is a waste of valuable time. When Davide arrives at work he gets right to business – don’t get in his way. Others he works with tend to

Communication Style: One size does not fit all.

Let’s say you are shopping for a new shirt for a job interview, a special occasion, or some other reason. You enter the store, look around, walk to the men’s or women’s section and then do what? Grab the first shirt you see and head to the register to pay. After all, why look through

5 Tips to Keep Conversations Going Without It Getting Awkward

Conversations that are awkward ... ugh! If you’ve checked out my blog the past two weeks, you’ve learned the importance of being a good conversationalist and 5 ways to start a conversation. So, let’s keep the conversation going about, well, conversations! Speaking of “keeping conservation going,” here are 5 tips. Watch the video and then keep

5 Tips for Starting a Conversation Without It Getting Weird

Are your conversations weird? Awkward? Uncomfortable? Do you hide in the corner at social events waiting for others to approach you? Not sure what to say or how to get started? No worries. You are not alone. Many people find themselves in work and social situations where they just don’t know what to say. To

Are you a bad conversationalist?

Bad conversationalist or good conversationalist? Over and over again on Saturday night my honey Rick and I found ourselves in situations feeling awkward and struggling to connect with other people. This is not usually the case for me! I love people and getting to know them. However, talking with people Saturday night was like driving

5 Tips to Communicate You Care

Show me you care with your words! Like many people, we went out to eat Easter Sunday. We were surprised and disappointed the menu was different than the one we had seen on line. Normally, we wouldn’t care so much; however, three out of the four of us in our group were on day 7

Your Bad Attitude Makes Bad Communication

Bad attitude? Last week I finished a book titled The Noticer, by Andy Andrews.  It’s a great story about a mysterious man named Jones (“not Mr. Jones, just Jones” as he repeatedly explains to others).  Jones has an uncanny habit of showing up unexpectedly in the lives of people who have never met him.  Upon