“Everything can be taken from a man, but one thing: the last of the human freedoms – to choose one’s attitude in any given set of circumstances, to choose one’s own way.” -Viktor E. Frankl
There are many times organizations face problems that prevent them from creating the customer experience, engaged employees, and excellent teams needed to grow and thrive. The issue is they aren’t sure what is causing the problem. Or, are even unsure that there is a problem! The truth is, it isn’t always that transparent.
This is where I come in. I am dedicated to, and passionate about, helping you discover what is causing those problems and create a powerful solution to get rid of them for good.
I do not have a one-size-fits-all program that I use with each organization. Simply put – it wouldn’t be effective. So, we’ll start with a personalized discovery process and discuss all things YOU – your organization, team, policies, culture, structure, and what is going on that needs to change. I will ask you carefully crafted questions to learn all about what it is you believe you need and what issues your organization is facing – the issues that are blocking you from growing and thriving the way you should and can!
Through this process, I will be present with you 100% of the time to listen, learn, and uncover any underlying glitches that could be contributing to the root of your roadblocks. Once I have completed the assessment, and determined the real issue, I will craft a personalized solution of trainings and consulting that I will guide you through to successfully address and attack the issue.
Once the communication roadblocks are removed, we are able to get down to what really matters – great customer experiences, engaged employees, excellent teams, and great written communication. Are you ready to identify your problem and facilitate a solution that works?
As a communication and training and development expert, with a Masters degree in communication, I have been helping organizations and their employees exceed expectations since 1995 and I want to help you too! We can reach your goals by identifying and removing communication roadblocks within your organization and creating programs personalized to your needs! Through this, you will begin attracting and maintaining committed customers and creating the engaged employees and strong teams essential to growing successfully. I will challenge you in unique, yet effective ways by providing tools needed to build your confidence. I will also teach you strategies and techniques to communicate better and more powerfully. These established techniques will allow you to effectively approach each part of your business with clarity and efficiency.
As you already know, verbal communication is not the only way you communicate with your customers or team members – there is also written communication; it is just as important! I can help you understand the steps of positive and effective communication, proposal writing (formal and informal) and clear, concise, and powerful communication. And, that’s only to name a few of the ways I can teach you how to write in a way that captures attention and drives remarkable results.