Setting Boundaries

We establish what is acceptable behavior and what isn’t by what we permit. This is true in relationships, and it is true in communication too. When someone talks over you, do you just wait until they are done? If someone uses language that makes you cringe, do you stay silent? What about letting someone take

The Art of the Pause

Have you ever … stuck your foot in your mouth? wished you could go back and say it differently? confused someone with what you said? filled space without adding value? overwhelmed someone with information? Our brains process speech in 600 milliseconds. Wow! That’s fast. It’s so fast that it makes it incredibly easy for you

Does My Email Really Need a Greeting?

A common mistake made when writing in the workplace is writing for yourself when you should be writing for your audience. Do you include things that you think are interesting, but your audience doesn’t need to know? How about details or history that your audience could care less about? If you want your written communication

Persist, Desist, or Shift?

Ever feel stuck and unsure whether you should continue trying, come up with a new plan, or just give up? I get it. I’ve been there. Lately, I’m finding myself having conversations with multiple people who feel stuck in their career, their business, or their life in general. It’s a really sucky place to be.

The Cost of a Bad Leader

“In June of 2021, 74% of employees said they experience burnout on the job at least sometimes.” I read this statistic in a recent Gallup article, and I am frustrated that some leaders (apparently way too many) are still failing to give their employees what they need. The Great Resignation isn’t over. 11.5 million U.S.

When It’s Not What You Think It Is

  What an amazing and stunning beautiful natural spring this is: the Grand Prismatic Spring in Yellowstone National Park. From a distance it is a multi-colored wonder of water that took my breath away. What a pleasing sight for my eyes! When I got closer, it suddenly looked like a steaming, hot, bubbling mystery. Monday

Are You Appreciative?

I’m not asking if you feel gratitude. I’m asking if you express gratitude–the real, genuine, and authentic kind of appreciation. We all want to know we are appreciated. When we show appreciation to others two really cool things happen. One, happiness increases for the person we express our gratitude to. That’s probably not surprising, is

Are you inspiring?

Are you inspiring? No? Well, you’re wrong. Keep reading. Yes? Tell us why! And keep reading. In my research where I asked over 800 working professionals what makes them want to work with or for someone, one of the top eight characteristics is the ability to inspire others. It’s called Generate G Factor, and it

  • meetings and psychological safety

Meetings and Psychological Safety (and the Withdrawer)

The lights are on, but no one is home. What I mean by that phrase is a person who is physically in a meeting, but that’s it. They sit in a chair and take up space, but they don’t contribute. They log in, but they don’t turn their camera on, write anything in the chat,

  • meetings and psychological safety

Meetings and Psychological Safety (and the Techie)

Um, excuse me. Is what you are doing more important than what is happening right now? Is there a reason you are on your phone instead of paying attention in meetings? No, you say? Then get off your phone (or your computer)! You’re wasting everyone else’s time. The amount of complaints I hear about Techies