A leader asked her employee to complete a report “ASAP”.

Her employee did AFTER the employee finished the other five things she was working on.

What does ASAP mean anyway? Yeah, yeah, I know that it stands for As Soon As Possible, but what does it really mean?  Because YOUR As Soon As Possible can be DIFFERENT than MY As Soon As Possible.

It would be nice if everyone communicated exactly what they mean, BUT that isn’t reality.

YOU can FIX it with QUESTIONS.

When we ask questions we gather information that reduces misunderstandings. When we have fewer misunderstandings we meet expectations. When we meet expectations we build trust.