Meet Jennifer. Jennifer is a really friendly, likeable person. She’s the first person to check in on her coworkers just to see how they are doing. In meetings she is agreeable (except when she takes her frustrations “off-line” and vents to people who are not on her team). Everyone likes Jennifer. If you asked those who work with her what they appreciate about her, they would say that she is always willing to jump in and help anytime someone asks. She rarely says no, and when she does you can tell she is uncomfortable doing it. Jennifer is an Amiable communicator.
Keep in mind – not all Amiables are created the same. In general, Amiables are people people [yes, people people] and they are giving. They might forego their own needs in lieu of meeting the needs of others.
If you think you know someone who is an Amiable communicator, use these tips to improve your interactions.
5 WAYS TO COMMUNICATE BETTER WITH AMIABLES
- Be a human being first. Connect on a personal level.
- Slow your roll! Don’t talk too fast or too loud. Chill a little.
- Chit chat. Get to know them a little before launching into work stuff.
- Tap into your kind self. Listen and speak with empathy.
- Zip it. Not forever, just pause so they have an opportunity to speak.
NOTE: I have only included a snippet of the assertiveness and responsiveness behaviors of an Amiable and what can be done to communicate better with a person of this style. To use this model effectively I recommend:
- Reach out to me to bring the training to your organization.