Meet Kelly. Kelly likes results. When Kelly arrives at work she gets right to business. People who work with her think she is a little cold and intimidating. She sees herself as efficient. Kelly rarely chit chats with co-workers because she thinks it is a waste of valuable time. Sometimes her team gets frustrated when she makes decisions and then changes her mind. If you asked Kelly’s coworkers what they like most about working with her, they would say she isn’t afraid to make decisions even when the decision is unpopular.

How can you tell someone you work with is a Driver communicator?

Although Drivers can be seen as intimidating, be careful of stereotyping them as jerks. They often show they care by being dependable and following through so that you know you can count on them.


  1. Have a plan. Know what you want.
  2. Execute your plan. Ask for what you want.
  3. Be fast. Get in and get out.
  4. Keep it high. Don’t get stuck in the details.
  5. Acknowledge. Appreciate their get-it-done approach.

NOTE: I have only included a snippet of the assertiveness and responsiveness behaviors of a Driver and what can be done to communicate better with a person of this style. To use this model effectively I recommend: