problem solving | Expressive!

THE IMPORTANCE OF ASKING QUESTIONS: Asking the Right Questions (Part 4 of 6)

For the past few weeks I’ve been writing about the importance of asking questions to connect the dots, solve the right problem, and seek understanding. What I haven’t written about yet is how to ask the RIGHT questions. I think its an important part, don’t you? Recently, I saw this brilliant graphic by Yulia Kosarenko

Tags: 5 whys, business analysis, business analyst, business training, communication, problem solving, professional development, questions, root cause, root cause analysis, training and development|

THE IMPORTANCE OF ASKING QUESTIONS: Solving the Right Problem (Part 2 of 6)

Hours of meetings, research, and effort ONLY to find out it was the WRONG problem. I remember this happening with a client a number of years ago when I delivered training on employee engagement. The goal of the training was to “empower employees to work together better by building trust with each other”. Great! I

Tags: 6 questions, business training, communication, employee engagement, learning and development, problem finding, problem solving, professional development, professionalism, training and development, workplace communication|