Hours of meetings, research, and effort ONLY to find out it was the WRONG problem. I remember this happening with a client a number of years ago when I delivered training on employee engagement. The goal of the training was to “empower employees to work together better by building trust with each other”. Great! I
A theme popped up this past week when I was teaching classes on Strengths-based Leadership and running meetings that don’t suck. The class discussions led me to pull out Socratic questioning information in all three classes. This was not planned. Then I noticed the topic of questions coming up in my personal life too. Several
As a communication expert, I read, study, and research human behavior. It pushes me to regularly reflect on my own behavior, and today I seem to be reflecting … and reflecting … and reflecting. I am reflecting to the point that I am not really making progress. My. Brain. Does. Not. Want. To. Work. Today.
Two weeks ago I wrote about how to communicate better with introverts. Now it’s time to give the extroverts the love and the attention they desire … because extroverts have communication needs too. Take a look at these descriptions: Attention seeking Easily distracted Noisy Exhausting Talks too much Impulsive Sociable Outgoing Friendly Enthusiastic Life of
Communication is extremely difficult right now. Honestly, the word difficult fails to capture the charged emotions being expressed following the murder* of George Floyd by a Minneapolis police officer. I am seeing, hearing, and experiencing interaction after interaction filled with blame, finger-pointing, name calling, accusations, and assumptions. There are people who want to be heard. They