THE IMPORTANCE OF ASKING QUESTIONS: Connecting the Dots (Part 1 of 6)

A theme popped up this past week when I was teaching classes on Strengths-based Leadership and running meetings that don’t suck. The class discussions led me to pull out Socratic questioning information in all three classes. This was not planned. Then I noticed the topic of questions coming up in my personal life too. Several

  • outline of person with words inside about kindness

TENDING YOUR G FACTOR DURING A PANDEMIC (Part 7 of 7)

I’ve been looking forward to this week’s G Factor for several weeks – GENEROSITY: show kindness and concern. Crises, like a  pandemic, often bring out the best in people.  I’ve read many articles, blogs, posts, etc. about kindness toward neighbors, coworkers, and family. One particular story grabbed my attention over a month ago and I

Why You Should Quit Telling Me What to Do.

Quit telling, because no one wants to be TOLD what to do - especially adults in the workplace. If you are looking to disempower your employees, make your coworkers resentful, and build invisible walls that stunt communication, teamwork, and camaraderie, then, by all means, keep telling people what to do and how to do it.

Generosity: 5 Side Effects to Kindness

Don't be a jerk at work - bask in the side effects of kindness. Think about the last time someone extended a little generosity your way. They did something for you out of kindness and concern. Maybe they held a door open for you. Or they took time to listen to your frustration even though

The Story and Communication Style of the Driver

DON’T STOP AT THE VIDEO … KEEP READING FOR DRIVER TIPS. Meet Davide. Davide likes results. He infrequently spends time chit-chatting with co-workers, because he thinks it is a waste of valuable time. When Davide arrives at work he gets right to business – don’t get in his way. Others he works with tend to

The Story and Style of an Amiable

DON'T STOP AT THE VIDEO ... KEEP READING FOR TIPS. Meet Jeff. Jeff is liked by his coworkers and is a really friendly guy. He’s the type of person who stops by his coworker’s cubicles, on his way to the breakroom, just to ask if they’d like a cup of coffee. The team really depends

Don’t be a conversation jerk!

5 Tips to exit a conversation without being a jerk. Okay, so you’re in a conversation and it’s time to exit.  The conversation has lived its life, you have work to get back to, there is someone else you’d like to talk to, etc. Regardless of the situation, how can you exit without coming off

5 Tips to Communicate You Care

Show me you care with your words! Like many people, we went out to eat Easter Sunday. We were surprised and disappointed the menu was different than the one we had seen on line. Normally, we wouldn’t care so much; however, three out of the four of us in our group were on day 7

Your Bad Attitude Makes Bad Communication

Bad attitude? Last week I finished a book titled The Noticer, by Andy Andrews.  It’s a great story about a mysterious man named Jones (“not Mr. Jones, just Jones” as he repeatedly explains to others).  Jones has an uncanny habit of showing up unexpectedly in the lives of people who have never met him.  Upon