My Grandson is 2 ½ years old and his job, as with every 2 ½-year-old, is to learn and master skills. Each week when I visit him, I see he has learned something new. Words with a lot of syllables in the same sentence. Catch a ball (sort of). Read (memorize) a book. Run AND
“My wife, Mary Jean, owned a soft ice cream store, which operated from April 15 through Labor Day. Both of our children, Kate and Andy, worked there during the summer months. After they had worked there a few weeks, Mary Jean made this comment to each of them: ‘You’ll often be working by yourself. I
It wasn’t perfect. Well … IT WAS REALLY GOOD, but the timing wasn’t perfect. Before I posted the blog I wrote for today, I couldn’t escape the quiet feeling that I needed to hold off for just one week. Just one little week. You see, deep in my consultant’s soul, I felt the need to
I’ve been looking forward to this week’s G Factor for several weeks – GENEROSITY: show kindness and concern. Crises, like a pandemic, often bring out the best in people. I’ve read many articles, blogs, posts, etc. about kindness toward neighbors, coworkers, and family. One particular story grabbed my attention over a month ago and I
Used with permission. Copyright Rick Cooper. How often do you try new things? Do you persevere when things don’t go as you planned or hoped? If you didn't answer YES! with conviction and without hesitation you might be falling short on Gumption. Wait, wait, wait. When I was a young girl, I was told
Good question. Employee disengagement isn’t always obvious; it can be subtle. Step out of your world for a moment and look at your employees through a lens of objectivity. What is each employee DOING? What is each employee SAYING? Employees provide clues to their level of engagement through their behaviors and statements. As a manager,
Way to go! Nice job! Thank you for all you do! Have you ever received an email or a note from a customer letting you know you did a good job? It is likely you have. So, the next question is - what did you do with that email or note? Today is the day to
