The tip this week is DON’T ASSUME when you are communicating. Click here (Connecting with Communication: Don't Assume) to watch the video and then keep reading for more communicating practice. Now, we have probably all heard the adage “When you assume, it makes an A@@ out of U and ME.” Let’s not take it that far.
Happy New Year! Welcome to the revitalization of Connecting with Communication where you receive communication tips in 90 seconds or less! To kick of 2017, my tip is BE MINDFUL with your communication. Click here (Connecting with Communication: Be Mindful) to watch the video and then keep reading for a little more. What does “Be
Conflict and Approval: who needs it? The answer to that question is ... a lot of people! Some people, when feeling threatened, are going to try to get along at almost any cost because they really want to feel your approval. They are wonderful people who really prefer it when things are peaceful in the
Used with permission. Copyright Rick Cooper. How often do you try new things? Do you persevere when things don’t go as you planned or hoped? If you didn't answer YES! with conviction and without hesitation you might be falling short on Gumption. Wait, wait, wait. When I was a young girl, I was told
Hopefully after reading last week’s article you set a goal to create your To Do List each day before you left work or first thing when you arrived each morning. If you didn’t, this week will be your chance to make writing a To Do List a daily goal. (Of course you don’t have to
When we listen to the natural cadence of our bodies and plan our activities accordingly, we are able to maximize the outcomes of our efforts. Without knowing our energy cycle we find ourselves fighting to manage the simplest of tasks. Answering the following questions will help in understanding your natural energy cycle so you can
I won’t lie to you by telling you that staying motivated during change is easy. It isn’t. Change can be exhausting and scary because of its inherent uncertainties. In 2008, I was laid off from a faculty position at a 2-year college. It was a job I put my heart-and-soul into for 5 ½ years.
Last week we delineated between Intrinsic and Extrinsic motivation. This week we use what we learned and apply it to common situations in which we need to motivate ourselves. Situation 1: Wake up on wrong side of bed. Sometimes we simply wake up in a bad mood. If we don’t shake it, we carry our
A great way to differentiate your company from others is through the service your employees provide. The quality of your service is directly tied to the attitudes of your employees. Customer service employees are constantly balancing wants, needs, personalities, and emotions. It can be extremely challenging to maintain a positive attitude … especially in stressful
I was teaching a class yesterday, Professionalism in the Workplace, and we had a great discussion around cubicle etiquette. Since there were so many questions, I thought it would be a safe jump to think that many of you are also wondering about cubicle etiquette. The truth is, cubicle environments aren’t perfect. They are often riddled
