I had a coworker who rolled his eyes when I talked and would “humph” under his breath. I remember feeling insecure and afraid to speak up. This was almost 20 years ago, and the problem was a lack of psychological safety on our team. I want to prevent this problem on your teams because it
“My wife, Mary Jean, owned a soft ice cream store, which operated from April 15 through Labor Day. Both of our children, Kate and Andy, worked there during the summer months. After they had worked there a few weeks, Mary Jean made this comment to each of them: ‘You’ll often be working by yourself. I
“Rumor has it you got advisor of the year. Congratulations.” This was a sterile email I received from my boss in 2008. I still wonder why my boss didn’t walk the 50 feet from her office, to my office, to personally congratulate me on this statewide award. Well, I actually know why. I worked in
Employees are losing motivation, and employee engagement is different today than it was a few months ago. Companies need to DO MORE. In March, Gallup studied how people and workplaces behave during the Covid-19 crisis. They found that “with increases in worry and stress, as well as rising loneliness and boredom, the organization's role in
Bad attitude? Last week I finished a book titled The Noticer, by Andy Andrews. It’s a great story about a mysterious man named Jones (“not Mr. Jones, just Jones” as he repeatedly explains to others). Jones has an uncanny habit of showing up unexpectedly in the lives of people who have never met him. Upon
Good question. Employee disengagement isn’t always obvious; it can be subtle. Step out of your world for a moment and look at your employees through a lens of objectivity. What is each employee DOING? What is each employee SAYING? Employees provide clues to their level of engagement through their behaviors and statements. As a manager,
How many dollars do companies waste on disengaged employees? *One employee cost Goldman Sachs an estimated $2 billion+. Shocking? How can it not be! People Metrics offers a more realistic look at the cost of employee disengagement - $2,246 per employee. Yikes! Why are disengaged employees so expensive? Productivity falls: Working at full capacity isn’t
