Don’t stop at the video … keep reading for Expressive Tips.

Meet Nancy. Nancy likes excitement. She loves to spend time chit-chatting with coworkers and is known for being highly energetic. When Nancy arrives at work it takes a little time for her to focus on the tasks of the day. Others she works with see her as disorganized at times, but she is wired to have many balls in the air at the same time. Sometimes her team gets frustrated that she wants to spend more time on thinking of ideas than executing them. If you asked Nancy’s coworkers what they like most about working with her, they would say she is friendly and easy to talk to.


Even though Expressives can be viewed as having their heads in the clouds, be careful of stereotyping them as “flighty”. They are certainly great at brainstorming and can help team members to think bigger and broader to produce better solutions. You can count on them to encourage success. If you think you know someone who is an Expressive communicator, use these tips to improve your interactions.

5 Ways to Communicate Better with Expressives

  1. Go with the flow. Allow their brains to rollercoaster.
  2. Pick their brains. Ask them to share ideas.
  3. Keep it going. Don’t speak, walk, or think too slow.
  4. Keep it high. Don’t be too detailed.
  5. Have fun. Be playful in your interactions.

NOTE: I have only included a snippet of the assertiveness and responsiveness behaviors of an Expressive and what can be done to communicate better with a person of this style.  To use this model effectively I recommend any of the following: